Connecting Solutions

We provide our customers AutoDialer Services like Customer Care Setup, Outbound Calling Setup, Voicemail Broadcasting and many other services.

The main three services in section connecting solution are...

  • AUTO DIALER SERVICES
  • IVR SERVICES
  • PRESS 1 SERVICES
Group Takey - Connsol
Our Features

We keep in mind that we always need to improve everything we do, aiming to help people with our products and services, prioritizing quality.

  • Cleaned and New Interface for Admin & Agent
  • Automatically Recording Option
  • All calls, statuses of calls, and agent time breakdowns are logged
  • Reports
  • RealTime Screen for calls
  • Broadcast dialing with IVR, multiple option response to any keypress, speed control, maximum dials per time period
  • Inbound IVR
  • Optional Campaign Call time controlled by local timezone
  • Fronter to Closer transfers with all information
  • Transfer calls to local or external agents
  • Conference or transfer to verification company
  • Autodial campaigns to start with a simple IVR (Interactive Voice Response) then direct to agent
  • Set outbound Caller ID per campaign
  • ACD (Automatic Call Distribution) for inbound and fronter/closer verification calls
  • Custom call dispositions, per campaign
  • Internal DNC (Do Not Call) list can be activated per campaign
  • Answering Machine Detection and custom message for AM calls
  • Highly optimized adaptive dial mode
  • Enhanced lead search
  • Export directly from report to csv
  • Export by disposition status and fields
  • Recycling of Busy calls at a specified interval without resetting a list
  • Advanced lead search and export
  • Optionally limit number of new leads per agent
  • Preview Force Dial Time, on Manual dial
  • Third party conferencing with macros, Third party blind call transfer, Third party conferencing with agent drop-off
  • Managers can listen-in on agent conversations & Managers can enter conversations with agents and customers
Group Takey - Connsol

Connsol for US businesses

Our cloud software runs from any browser, so US teams in multiple states can share the same billing, inventory or event data. Onboarding sessions are scheduled in your time zone and data export is always available.

Group Takey is a full-service IT partner for US startups, agencies and growing companies. Our delivery team works remotely and schedules calls around US time zones, so you get senior engineers, designers and marketers at a fraction of the cost of a domestic agency, with clear milestones and transparent pricing.

Frequently asked questions

Can businesses in the USA use this software?

Yes. It is cloud based, so teams in New York, Los Angeles or anywhere else in the USA sign in from a browser. Invoices and reports can be exported for your accountant and sales tax filings.

Is onboarding and support available in USA hours?

We run onboarding sessions in US time zones and support by phone (+91 7573 998 899), WhatsApp and email, backed by our delivery team in India with remote support for US clients.

Who owns our data?

You do. Data stays under your account, can be exported at any time and is protected with role-based access and regular backups, in line with US privacy expectations such as CCPA.

Group Takey also serves: India · United Kingdom · United Arab Emirates · Australia · Canada · New Zealand · Oman · International