Connecting Solutions

We provide our customers AutoDialer Services like Customer Care Setup, Outbound Calling Setup, Voicemail Broadcasting and many other services.

The main three services in section connecting solution are...

  • AUTO DIALER SERVICES
  • IVR SERVICES
  • PRESS 1 SERVICES
Group Takey - Connsol
Our Features

We keep in mind that we always need to improve everything we do, aiming to help people with our products and services, prioritizing quality.

  • Cleaned and New Interface for Admin & Agent
  • Automatically Recording Option
  • All calls, statuses of calls, and agent time breakdowns are logged
  • Reports
  • RealTime Screen for calls
  • Broadcast dialing with IVR, multiple option response to any keypress, speed control, maximum dials per time period
  • Inbound IVR
  • Optional Campaign Call time controlled by local timezone
  • Fronter to Closer transfers with all information
  • Transfer calls to local or external agents
  • Conference or transfer to verification company
  • Autodial campaigns to start with a simple IVR (Interactive Voice Response) then direct to agent
  • Set outbound Caller ID per campaign
  • ACD (Automatic Call Distribution) for inbound and fronter/closer verification calls
  • Custom call dispositions, per campaign
  • Internal DNC (Do Not Call) list can be activated per campaign
  • Answering Machine Detection and custom message for AM calls
  • Highly optimized adaptive dial mode
  • Enhanced lead search
  • Export directly from report to csv
  • Export by disposition status and fields
  • Recycling of Busy calls at a specified interval without resetting a list
  • Advanced lead search and export
  • Optionally limit number of new leads per agent
  • Preview Force Dial Time, on Manual dial
  • Third party conferencing with macros, Third party blind call transfer, Third party conferencing with agent drop-off
  • Managers can listen-in on agent conversations & Managers can enter conversations with agents and customers
Group Takey - Connsol

Connsol for businesses worldwide

Our products run in the cloud and work from any browser, so teams in several countries share the same data. Onboarding is scheduled in your time zone.

Group Takey is an IT company with offices in Ahmedabad (India), Dubai (UAE) and Stevenage (UK) and clients across the world. We design and build websites and apps, grow businesses with SEO and social media, install CCTV and networks, and ship our own cloud software, all managed remotely with transparent pricing.

Frequently asked questions

Can businesses Worldwide use this software?

Yes. It is cloud based, so teams in Ahmedabad, Dubai or anywhere else Worldwide sign in from a browser. Invoices and reports can be exported for your accountant and tax filings.

Is onboarding and support available in Worldwide hours?

We run onboarding sessions in your time zone and support by phone (+91 7573 998 899), WhatsApp and email, backed by our offices in India, the UAE and the UK.

Who owns our data?

You do. Data stays under your account, can be exported at any time and is protected with role-based access and regular backups, in line with local data-protection laws.

Group Takey also serves: India · United States · United Kingdom · United Arab Emirates · Australia · Canada · New Zealand · Oman