REFUND POLICY.
1. REFUND POLICY
Effective Date: 20/12/2023
Thank you for choosing Group Takey for your software solutions. We are committed to providing high-quality products and services. Please read our refund policy carefully before making a purchase.
2. Eligibility for Refund
Refund requests will be considered within two days from the date of purchase. To be eligible for a refund, the software product must be defective or not functioning as described on our website.
3. How to Request a Refund
To initiate a refund, contact our customer support team at hello@grouptakey.com with the subject line "Refund Request - [Your Order Number]." Please provide a detailed explanation of the issue, along with any relevant screenshots or documentation.
4. Refund Process
Once your refund request is received and approved, we will process the refund to the original method of payment. Refunds may take 7 business days to appear in your account.
5. Non-Refundable Items
Customized or personalized software solutions are non-refundable. Services, subscriptions, or products purchased through third-party vendors are subject to their respective refund policies.
6. Contact Information
If you have any questions or concerns about our refund policy, please contact us at hello@grouptakey.com.
7. Changes to This Policy
Group Takey reserves the right to modify or update this refund policy at any time without prior notice. Changes will be effective immediately upon posting on our website.
8. Customer Satisfaction
Your satisfaction is our priority. If you encounter any issues or have feedback, please reach out to us, and we will do our best to address your concerns. By making a purchase on our website, you acknowledge and agree to abide by the terms of this refund policy.