Connecting Solutions

We provide our customers AutoDialer Services like Customer Care Setup, Outbound Calling Setup, Voicemail Broadcasting and many other services.

The main three services in section connecting solution are...

  • AUTO DIALER SERVICES
  • IVR SERVICES
  • PRESS 1 SERVICES
Group Takey - Connsol
Our Features

We keep in mind that we always need to improve everything we do, aiming to help people with our products and services, prioritizing quality.

  • Cleaned and New Interface for Admin & Agent
  • Automatically Recording Option
  • All calls, statuses of calls, and agent time breakdowns are logged
  • Reports
  • RealTime Screen for calls
  • Broadcast dialing with IVR, multiple option response to any keypress, speed control, maximum dials per time period
  • Inbound IVR
  • Optional Campaign Call time controlled by local timezone
  • Fronter to Closer transfers with all information
  • Transfer calls to local or external agents
  • Conference or transfer to verification company
  • Autodial campaigns to start with a simple IVR (Interactive Voice Response) then direct to agent
  • Set outbound Caller ID per campaign
  • ACD (Automatic Call Distribution) for inbound and fronter/closer verification calls
  • Custom call dispositions, per campaign
  • Internal DNC (Do Not Call) list can be activated per campaign
  • Answering Machine Detection and custom message for AM calls
  • Highly optimized adaptive dial mode
  • Enhanced lead search
  • Export directly from report to csv
  • Export by disposition status and fields
  • Recycling of Busy calls at a specified interval without resetting a list
  • Advanced lead search and export
  • Optionally limit number of new leads per agent
  • Preview Force Dial Time, on Manual dial
  • Third party conferencing with macros, Third party blind call transfer, Third party conferencing with agent drop-off
  • Managers can listen-in on agent conversations & Managers can enter conversations with agents and customers
Group Takey - Connsol

Connsol for Canadian businesses

Our cloud software is used by small Canadian teams for invoicing, stock, events and calling, with data export for accountants and optional onboarding in your time zone.

Group Takey supports Canadian companies, from Toronto start-ups to Vancouver agencies, with websites, apps, SEO, social media, CCTV, networks and cloud software. Our remote team plans projects around PIPEDA expectations, GST/HST invoicing and your working hours, and keeps one point of contact from kickoff to support.

Frequently asked questions

Can businesses in Canada use this software?

Yes. It is cloud based, so teams in Toronto, Vancouver or anywhere else in Canada sign in from a browser. Invoices and reports can be exported for your accountant and GST/HST filings.

Is onboarding and support available in Canada hours?

We run onboarding sessions in Canadian time zones and support by phone (+91 7573 998 899), WhatsApp and email, backed by our remote delivery team that schedules calls in Canadian time zones.

Who owns our data?

You do. Data stays under your account, can be exported at any time and is protected with role-based access and regular backups, in line with PIPEDA.

Group Takey also serves: India · United States · United Kingdom · United Arab Emirates · Australia · New Zealand · Oman · International